We Specialize In Live Navigation Assisitance.

Meet The Team

Meet The Team


Our Team

Chris Gay


Technology developer and former investment banker at Goldman Sachs, designed a new diabetes treatment application recognized as a leading healthcare IT innovation by the US Healthcare Innovation Challenge.

Dawn V. Gay

Executive Director

Healthcare Leader with extensive experience in clinical operations. Dawn has an MBA in Health Care Management from Loyola University Chicago and currently a Doctoral Candidate in Values Driven Leadership at Benedictine University.

Melanie McQueen

Director of Navigator Operations

Melanie oversees healthcare Navigation process and procedures. Her focus is on achieving strong lasting connectivity with patients and removing any barriers to access healthcare.

Graciela Guzman

Navigation Coordinator

Graciela manages the full-service navigation team. Graciela has over 5 years experience in patient access, care coordination and health benefits navigation.

Jermaine Lee

Marketing and Graphic Design

Jermaine is a designer with 6 years of experience and the 2017 recipient of the Creative Design Award from ZSummit. He has worked as an in-house designer for several companies including Columbia’s Chronicle, Crawford Broadcasting and currently Patient Innovation Center.

Bradley Awodu

Back End Software Developer

Bradley is dedicated to creating innovative and transformative solutions. He studied computer science at Northwestern University and has more than 5 years of development experience for web applications. His talents can be seen in apps such as GrooveBug.

David Elutilo

Front End Developer

David is a Northwestern University graduate where he earned a degree in Computer Science. He is passionate about front end development and designs and implements UI/UX models for the Navigator Online Plus tool.